Security & Data Protection
Customer feedback often contains sensitive operational details and personal sentiments. Signalia operates on confirmed security protocols and strict data isolation guarantees.
Core Principles of Our Data Handling
Isolated Tenant Processing
Your customer data is processed independently. It is never merged with competitor datasets, pooled, or leaked across organizational boundaries.
Zero Public Model Training
Raw customer feedback ingested into Signalia Engine is never used to train public commercial AI foundation models.
Encrypted Transmission
All data ingested via Input API and delivered via Output API is encrypted in transit using industry-standard TLS 1.3 encryption.
Enterprise Security Reviews & Compliance
We work directly with enterprise security and data protection teams during the Studio discovery phase to align on data retention windows, PII redaction rules, and export requirements.
Frequently Asked Questions About Security & Privacy
Detailed clarifications on zero model training, tenant data isolation, PII handling, and compliance assessments.
No. Under our enterprise data terms and zero-data-retention API agreements, your customer text is strictly isolated. We do not use client feedback or extracted signals to train, fine-tune, or improve any public foundation models.
Discuss Enterprise Security Requirements
Our technical team is ready to answer specific questions regarding data storage, regional residency, and API token management.