Clear, Low-Risk Delivery: POC to Phased Rollout
Eliminate upfront risk. Validate signal feasibility on your actual data in a consulting-only POC (typically 20–40 hours total) where you pay strictly for team time, then roll out live production sources incrementally on your roadmap.
Feasibility & Diagnostic POC
We take a representative data sample you provide, assess its feasibility to retrieve high-value signals, align on an initial taxonomy, connect it to Signalia Engine, and evaluate real results with your leadership.
Phased Production Rollout
Upon POC approval, we agree on an implementation roadmap to onboard all required sources. Timeline depends on system complexity, but can be spread across weeks while priority channels are already live and generating value.
Level 1: Proof of Concept Methodology (20 – 40 Total Hours)
Here is the exact methodology we follow in the POC phase. You supply the sample data, and our team handles the heavy lifting to prove feasibility before you commit to full implementation.
Data Sample Intake & Audit
You provide a representative sample of historical data (e.g. 5,000 – 50,000 reviews, tickets, or survey logs). We inspect text substance, noise patterns, and language distribution.
Initial Taxonomy Calibration
We align on your initial catalog hierarchy (SKUs, departments, property room types) and calibrate topic boundary definitions against real customer expressions.
Engine Connectivity & Diagnostic
We feed the sample dataset into Signalia Engine to perform atomic sentiment decomposition, eliminate neutral noise, and attribute evidence citations.
Executive Evaluation & Go/No-Go
We present a comprehensive findings readout and feasibility benchmark. If approved, we build the full implementation roadmap starting with your highest-priority sources.
Level 2: Full Phased Implementation Roadmap
After the POC is approved, we execute a tailored rollout plan. You don't have to wait for every system to be wired up—we get high-impact sources live first, then progressively expand.
Highest-Priority Sources Go Live First
We don't make you wait months for intelligence. We immediately connect and automate the data streams your team needs urgently (e.g. Google Reviews, Shopify, or Zendesk).
Multi-Source Expansion & Cross-Channel Normalization
Spread over time based on your organizational bandwidth. We onboard secondary sources—chat transcripts, email tickets, CSAT forms, and external community listening.
Ongoing SLA Monitoring & Connector Maintenance
Once streams are live, our Studio team monitors connector health, handles vendor API breaking changes, manages schema drift, and delivers periodic intelligence briefings.
Why We Separate POC Feasibility from Full Rollout
Pay Consulting Hours Only
Never get locked into an annual SaaS contract before seeing your real feedback data evaluated by the AI reasoning engine.
Live in Waves, Not Big Bang
Priority channels go live first. Your teams start acting on customer friction while remaining complex sources are wired up in parallel.
Real Quotes, No Guesses
The taxonomy isn't theoretical—it is validated directly against thousands of your historical customer sentences before production launch.
Frequently Asked Questions
Everything you need to know about implementation, integration, data security, and measurable ROI.
To eliminate upfront risk. In Level 1 (POC), you do not commit to an annual software platform license. We take a sample of your feedback data, verify whether high-confidence signals can be extracted, calibrate an initial taxonomy, connect to Signalia Engine, and evaluate real results together. Once you approve the benchmark, we proceed to Level 2 (Full Implementation) with an agile roadmap.
Tell us what you want to understand from your customer data.
Whether you need to configure custom taxonomy around your products, integrate unstructured customer tickets, or audit experiential friction—we can set up a tailored demonstration.